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Diamond Jewellery

Silver Jewellery

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Terms and Conditions

Privacy Policy

We work in accordance with the United Kingdom Data Protection Act 1998, and any Information you provide will be used lawfully and will be securely held in our client database and will not be shared with any third party. We retain your details to send you new product information and/or for us to identify you in your future communication. Should you feel you no longer wish to receive mails, please do contact us and we shall remove your details from our mailing list.

Charges & Payments

All charges will be made in Pound Sterling with prevalent United Kingdom VAT rate. Payments can be made by Bank Transfer, Cheque, Credit Card, Debit Card, or Cash.

Shipping Costs

Shipping is free for orders over 150. Shipping charges are estimated and may vary than actual postage costs depending upon size, weight and value of the parcel.

Taxes

All customers from outside The United Kingdom are liable for any Import duties and taxes levied by their respective countries.

Delivery Time and Method

Delivery will be made upon receipt of full payment. We usually ship within 14 days; certain custom made Jewellery could take up to a month. For urgent deliveries please contact us and we will be happy to help. We ship through Royal Mail Special Delivery for most items, in certain cases use different methods and you will be notified.

Delivery Address

If delivery address is different from billing address kindly contact us.

Returns Policy

We can exchange, replace items or refund your money, provided items are returned as sold in its original packing and are not damaged within 14 days. Refunds will be made upon receipt of items. For health and safety reasons earrings will not be considered for returns. We cannot be held liable for loss or damage of item whilst in transit; therefore we strongly recommend retaining all proof of shipping. On event of returns kindly contact us before doing so.

General

We reserve the right to change these terms and conditions from time to time. Disputes, if any would be settled at a London Court of Law. europeanjewellery.co.uk is owned and managed by European Jewellery Company, a United Kingdom Company. European Jewellery Company and europeanjewellery.co.uk is copyright protected. Any person or company found to be misusing this will be strictly dealt with, and can be prosecuted as per Law. Any reproductions of our designs are illegal.


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European Jewellery Company