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Product warranty

Our Lifetime Manufacturer Warranty

At European Jewellery Company, we aim to provide all our customers with high quality jewellery, that are free from manufacturing defects.

If you have a reason to believe that your product has a manufacturing defect, you may return it to us for inspection, as long as it’s within the specified time limit.

Upon our assessment, we may offer to repair any product, we deem to may have been damaged due to a manufacturing defects or alternatively replace your item, if we have an identical product in stock.

Upon our assessment, we may at our discretion, replace your item with a similar one or process a refund equal to the selling price of the original product or components, in question.

Should we conclude that the damage is not a manufacturing defect. We will notify you, to discuss our repair services that may be available to you at cost.

Please note, that every jewellery is different and some may have slight variations or irregularities that are natural to their characteristics. These are not considered manufacturing defects, but rather characters of the item. (Email us) us for more info.